Privacy Policy

Last Updated: July 23, 2025

Welcome to My Store. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, browse our products, or make a purchase through our online store (collectively, the “Service”).

By using the Service, you agree that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described below.

1. Information We Collect

“Personal Information” means any information that can identify you or reasonably be linked to you. We may collect the following types of information:

Contact Information: Name, email address, billing and shipping addresses, phone number.
Account Information: Login credentials, account settings, preferences.
Order & Transaction Data: Products viewed, added to cart, purchased, returned, or exchanged, and order history.
Payment Information: Limited payment details such as transaction amount and method. Full card details are processed securely by our payment providers and are not stored by My Store.
Device & Usage Data: IP address, browser type, operating system, device identifiers, pages visited, time spent on the website, and interaction patterns.
Communications: Messages and information you provide when contacting our customer support.

2. How We Collect Information

Directly from You: When you create an account, place an order, subscribe to email updates, or contact us.
Automatically: Through cookies and similar technologies when you browse our website.
From Service Providers: Payment processors, analytics providers, and logistics partners that perform services on our behalf.

3. How We Use Your Information

We use your Personal Information to:

Process and fulfill your orders, including shipping and order confirmation.
Provide customer support and respond to inquiries.
Maintain and improve our website, products, and overall user experience.
Personalize product recommendations related to open-ear and wireless audio products.
Send marketing communications and special offers if you have opted in (you may unsubscribe at any time).
Detect, prevent, and address fraud, security issues, and misuse of the Service.
Comply with legal obligations and enforce our Terms of Service.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to recognize your browser, remember your preferences, and analyze how visitors interact with the Service. You may adjust your browser settings to refuse cookies, but this may affect certain features or functionality.

5. How We Share Your Information

We may share your Personal Information with:

Service Providers: Companies that help us operate the Service, such as payment processors, shipping carriers, analytics providers, and email service platforms.
Legal and Compliance: When required by law, legal process, or to protect the rights, property, or safety of My Store, our customers, or others.
Business Transfers: In connection with a merger, acquisition, or sale of all or part of our business.

We do not sell your Personal Information.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your Personal Information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your Personal Information for as long as reasonably necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights and Choices

Depending on your location, you may have the right to:

Access or obtain a copy of your Personal Information.
Request correction or deletion of your Personal Information where appropriate.
Object to or restrict certain processing activities.
Opt out of marketing communications at any time by using the “unsubscribe” link in our emails or by contacting us directly.

9. Children’s Privacy

Our Service is not directed to children. We do not knowingly collect Personal Information from children. If you believe a child has provided us with information, please contact us so we can delete it.

10. International Use

Our Service is intended primarily for customers located in the United States. If you access the Service from outside the United States, you understand that your information may be processed and stored in the United States.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Service after changes are posted constitutes your acceptance of the revised Policy.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: rebeccagabb@gmail.com
Phone: +1 570-855-3274